New Star hair shipping issues

So i like i said before i was planning on making a L part wig using this hair i found  on aliexpress so i order my everything is fine upon ordering i request that the hair be sent to my work address and not my home seeing that no one is home during normal business hours; so not thinking anything of i continue living my life while waiting for my hair to arrive. So Monday January 28 roll around i notice a note on my door of my house after coming home from school. Its was from DHL sorry we missed you and I'm thinking to myself like wtf you shouldn't be bring anything to house it should go to my job.I contact DHL to see where the miscommunication happen and turns out that new star hair company didn't look at the shipping address i put in the system and just went ahead and sent the package to card holders address which is my home address so i fix that small problem with DHL rep. its was great no big deal so i thought. The next i go to work and check my tracking number its show that the deliver man had it on his truck at 9:30 am so I'm excited cant wait to get my hair. i go in to work at 11 am no hair is there so i wait a couple then i call DHL to make sure they had the right address this time they did so i wait some more, now its 4:30pm so i call again to see what time the DHL man stop the drop off for the day the DHL rep told they wasn't a time they stop just depends on how many drop offs they had. so I continue to wait now its 6:00pm and I'm very pissed off i call DHL and speak to a Superior turns out that the deliver man that was support to bring my hair decide to take my hair back to shipping area and never try to deliver it. so to cut it short they ended up making the superior hand deliver it himself to me that night on January 29. so i don't like DHL i don't feel like they can be trust it